GENERAL TERMS AND CONDITIONS

GENERAL TERMS AND CONDITIONS

By accessing and placing an order with lumisecret.store, you confirm that you agree to and are bound by the service terms contained in these General Terms and Conditions. These terms apply to the entire website and any email or other communication between you and lumisecret.store.

Under no circumstances shall the lumisecret.store team be liable for any direct, indirect, special, incidental, or consequential damages, including but not limited to loss of data or profits, arising from the use of or inability to use the materials on this website, even if lumisecret.store or an authorized representative has been advised of the possibility of such damages.

lumisecret.store is not responsible for any outcomes that may occur during the use of our resources. We reserve the right to change prices and revise usage policies at any time without notice.


LICENSE

lumisecret.store grants you a revocable, non-exclusive, non-transferable, limited license to access and use the website strictly in accordance with these terms.

These General Terms and Conditions constitute a legally binding agreement between you and lumisecret.store (“we”, “us”, or “our”), the provider of the services available through https://lumisecret.store.

If you do not agree with these terms, please discontinue use of our services immediately. Violation of these terms may result in suspension or termination of access without prior notice.


DEFINITIONS AND KEY TERMS


RESTRICTIONS

You agree not to:

  • Sell, rent, lease, distribute, or commercially exploit any part of the website.

  • Modify, reverse-engineer, or create derivative works from any website content.

  • Remove copyright, trademark, or proprietary notices belonging to lumisecret.store.


RETURN AND REFUND POLICY

Thank you for shopping at lumisecret.store. By placing an order, you agree to our Return and Refund Policy along with our Privacy Policy.

If you are not satisfied with your purchase, please contact us and we will assist you accordingly.


YOUR SUGGESTIONS

Any feedback, ideas, or suggestions submitted to lumisecret.store become our exclusive property. We may use, modify, or distribute them without compensation or credit.


YOUR CONSENT

By using our website or purchasing from us, you consent to these General Terms and Conditions.


LINKS TO OTHER WEBSITES

Our website may contain links to third-party websites. We are not responsible for their content or practices. Accessing third-party sites is at your own risk.


COOKIES

lumisecret.store uses cookies to improve website functionality and user experience. You may disable cookies in your browser settings, but some features may not work properly.


CHANGES TO TERMS

We may update these Terms & Conditions at any time. Changes will be posted on this page. Continued use of the website means acceptance of the updated terms.


MODIFICATIONS & UPDATES

We reserve the right to modify, suspend, or discontinue any part of the website or services without notice. Updates may include bug fixes, improvements, or feature changes.


THIRD-PARTY SERVICES

We are not responsible for third-party content or services linked on our website. Use them at your own discretion and risk.


TERM AND TERMINATION

This agreement remains in effect until terminated by you or lumisecret.store. We reserve the right to suspend or terminate access at any time for violations.


COMPANY INFORMATION

Why Contact Lumi Secret?

Why should I contact Lumi Secret?

You can contact us for any questions about our products, orders, or payments. We are here to make your experience easy, safe, and confident.

What if I face any issue with my order or product?

No worries! If your order is delayed, damaged, or you have any concerns about the product, just reach out. We will help you quickly and make sure everything is sorted.

How fast will you respond to my questions?

We aim to reply as fast as possible, usually within 24–48 hours during working days (Monday to Friday, 9 AM – 5 PM). Your questions are important to us!

Can I ask for advice before buying a product?

Yes! You can contact us for guidance about which product is best for your skin type or how to use it safely. We’re happy to help you make the right choice.

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Lumi Secret

Get in Touch

We'd love to hear from you. Send us a message and we'll respond as soon as possible.