PRIVACY POLICY

lumisecret.store (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by lumisecret.store.

This Privacy Policy applies to our website and its associated subdomains (collectively, our “Service”). By accessing or using our Service, you confirm that you have read, understood, and agree to the collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

• Cookie: A small amount of data generated by a website and saved by your web browser to remember preferences and improve functionality.

• Company: Refers to lumisecret.store, registered in Pakistan, responsible for your information under this Privacy Policy.

• Country: Pakistan.

• Customer: Any individual or entity that uses lumisecret.store services.

• Device: Any internet-connected device such as a phone, tablet, or computer.

• IP Address: A number assigned to your device when connected to the internet, which may indicate general geographic location.

• Personnel: Individuals employed by or contracted with lumisecret.store.

• Personal Data: Any information that can identify a person directly or indirectly.

• Service: Products and services provided by lumisecret.store.

• Third-Party Service: External partners providing advertising, analytics, or related services.

• Website: https://lumisecret.store

• You: Any person or entity using lumisecret.store services.

What Information Do We Collect?

We may collect the following information when you visit or interact with our website:

• Name / Username

• Phone number

• Email address

• Mailing and billing address

How Do We Use the Information We Collect?

We use your information to:

• Personalize your experience

• Improve our website and services

• Improve customer support

• Process orders and transactions

• Send updates, promotions, and order-related emails

Third-Party Information Collection

lumisecret.store may collect end-user data from third-party services such as social media platforms when voluntarily shared by you. Publicly available information may also be collected in accordance with your privacy settings on those platforms.

We may also receive information from third parties for fraud prevention, analytics, and advertising purposes.

Do We Share Your Information?

We may share personal and non-personal information with:

• Trusted service providers (payment processors, hosting providers, courier services)

• Advertising and analytics partners

• Legal or regulatory authorities when required by law

In the event of a business sale, merger, or restructuring, user information may be transferred to the new entity.

Email Communications

By submitting your email address, you agree to receive emails related to your orders, promotions, and updates. You can unsubscribe at any time using the link provided in our emails.

We do not send unsolicited spam emails.

Data Retention

We retain your information only for as long as necessary to provide our services or comply with legal requirements. Once no longer needed, your data is securely deleted or anonymized.

How Do We Protect Your Information?

We use SSL encryption and secure servers to protect your personal data. Payment information is processed securely via third-party payment gateways and is never stored on our servers.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

International Data Transfers

Your information may be transferred and stored outside Pakistan where data protection laws may differ. By using our services, you consent to such transfers.

Your Rights

You may contact us to:

• Update or correct your personal information

• Request deletion of your data (subject to legal obligations)

• Change communication preferences

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Cookies and Advertising

We use cookies to enhance functionality, analytics, and advertising. You may disable cookies in your browser, but some features of the website may not work properly.

Third-party advertising partners may also use cookies for interest-based advertising.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page. Continued use of the website means acceptance of the updated policy.

Governing Law

This Privacy Policy is governed by the laws of Pakistan, without regard to conflict of law principles.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: hellolumisecret@gmail.com

• Contact Form: https://lumisecret.store/contactus

• Phone: +92 328 1106889

Company Information

• Company Name: lumisecret.store

• Website: https://lumisecret.store

• Address: 27-B, Commercial Sector C, Bahria Town, Lahore, Pakistan

• Email: hellolumisecret@gmail.com

• Phone / Company Number: +92 328 1106889

• Customer Service Hours: Monday to Sunday, 9:00 AM – 5:00 PM