Payment Policy

Payment Policy

Website Information


PAYMENT OPTIONS

At lumisecret.store, we prioritize safe, simple, and reliable payment methods for our customers in Pakistan. Currently, we offer the following payment options:


Accepted Payment Methods

Bank Deposit / Bank Transfer

Customers can make payments via direct bank deposit or bank transfer.

How it works:

  1. Select Bank Deposit / Bank Transfer at checkout.

  2. After placing your order, you will receive bank account details.

  3. Complete the transfer using your bank’s app or branch.

  4. Share the payment receipt or transaction screenshot with us for verification.

  5. Once payment is confirmed, your order will be processed.


JazzCash

Fast & Convenient Mobile Payments

We accept JazzCash for quick and secure payments.

Steps:

  1. Choose JazzCash at checkout.

  2. Send the payment to the provided JazzCash number.

  3. Share the transaction ID or screenshot for confirmation.

  4. Your order will be confirmed after payment verification.


EasyPaisa

Simple & Widely Used in Pakistan

EasyPaisa allows you to pay easily using your mobile wallet.

Steps:

  1. Select EasyPaisa at checkout.

  2. Send the payment to the provided EasyPaisa account.

  3. Share the transaction ID or screenshot with our support team.

  4. Your order will be processed once payment is verified.


Payment Confirmation

  • Orders are processed only after payment confirmation.

  • If payment is not verified within a reasonable time, the order may be delayed or cancelled.

  • Please ensure accurate payment details to avoid delays.


Security and Protection

Your privacy and security are important to us.
While we do not store any banking or wallet credentials, all customer communications and order data are handled securely. We follow best practices to protect your personal information.


Customer Support

If you face any issues or have questions regarding payments, our customer support team is always ready to assist you.

Customer Service Hours:
Monday to Sunday— 9:00 AM to 5:00 PM


Company Information

Why Contact Lumi Secret?

Why should I contact Lumi Secret?

You can contact us for any questions about our products, orders, or payments. We are here to make your experience easy, safe, and confident.

What if I face any issue with my order or product?

No worries! If your order is delayed, damaged, or you have any concerns about the product, just reach out. We will help you quickly and make sure everything is sorted.

How fast will you respond to my questions?

We aim to reply as fast as possible, usually within 24–48 hours during working days (Monday to Friday, 9 AM – 5 PM). Your questions are important to us!

Can I ask for advice before buying a product?

Yes! You can contact us for guidance about which product is best for your skin type or how to use it safely. We’re happy to help you make the right choice.

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Lumi Secret

Get in Touch

We'd love to hear from you. Send us a message and we'll respond as soon as possible.